What Are eBay Offers and How Do I Use Them?

What Are eBay Offers?

eBay Offers is a feature that enables you to proactively reach out to potential buyers with exclusive, discounted pricing. When a buyer shows interest in your item - such as by adding it to their watchlist or placing it in their cart - you can send them a special offer. You must be on a paid plan or free trial to have access to this feature.

Are all my listings eligible for creating eBay offers?

Not all listings are eligible for eBay Offers. Eligibility is determined by eBay based on several factors, such as the listing’s age, format and the number of offers a buyer has recently received. To view which of your items are eligible, go to the eBay Offers section in your Auctiva account and a list of eligible listings will be displayed. You must be on a paid plan or free trial to have access to this feature.

How Do I Use eBay Offers?

1. You must first be on a paid plan or free trial to have access to this feature.
2. Using the menu in your Auctiva account go to Listings -> Marketing -> eBay Offers.
3. Select your listings: Choose the items you want to include in the offer, click on Bulk actions, and select Add Offers.
4. Set your offer price by entering a percentage off, dollar amount off, or a custom offer amount. Note that shipping costs are not included in the offer price.
5. Add a message to buyers (optional, but highly recommended to make your offer more appealing).
6. Click the Send Offers button to deliver your special pricing to interested buyers.

That’s it! The buyers interested in your product will receive the offer and can choose to purchase at your special price.