I have more than one eBay account, how do I manage these with Auctiva?
If you need support for multiple eBay IDs within the same account, please take a look at our sister company Vendio, which does support this. For Auctiva there is a one-to-one correspondence between Auctiva accounts and eBay accounts. You can only link one Auctiva account to one eBay account and one eBay account to one Auctiva account. If you have a second eBay account, you will need to create a second Auctiva account to link it to. However, if your initial Auctiva account is on a plan with unlimited listings, you can set up this other account under our Multi-Account plan and have no additional plan fees. The secondary account will also have unlimited listings. However, only 500 MB of image hosting space is available in it. It will incur no additional plan charges but it can be charged if you purchase shipping labels or insurance or if you exceed your image hosting space. Please note that these accounts share no resources other than the billing setup. It is not possible to share listings, images, or other data between the accounts, and there is a limit of 2 sub-accounts for each primary account. Please reach out to our support team if you need help setting this up.