Why is some of the information in my scrolling gallery not up-to-date?

Our listing maintenance, which updates title, current price, high bidder, high bidder feedback, bid count, currency and end time on your active listings page is done about every 6 hours. Once one of these updates it made, it should be displayed in your scrolling gallery the next time the gallery refreshes, which is done about every 2 hours.

In addition, items you are no longer selling will be removed from your scrolling gallery automatically, but if you would like to expedite their removal, you can make them hidden.

1. Hover your mouse over the Stores tab and click on the Manage Items link.
2. Check the box of each item you would like to hide from your Auctiva Scrolling Gallery.
3. Click the blue Make Hidden button.

Items that are made hidden will not be shown in your scrolling gallery the next time it refreshes, which it does about every 2 hours.