How Do I File a Claim?
Published:
To file a claim take these steps:
- Locate the item/s on your Auctiva Sales page.
- Click the View Insurance button to the right of the item.
- Click the File Claim link.
- Follow all the instructions provided on filing a claim.
Please note: Shipments from the US to Canada must follow the international claim policy rules.
To check the status of an existing Shipsurance claim, click here.
