How do I create a payout report for my consignor and what should I be aware of?
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To create a payout report for your consignor, please take these steps:
- Hover your mouse over the "Sales" tab and click on the "Manage Consignors" link.
- Find the consignor account and choose "Create Payout" from the drop-down to the right.
- Choose the items you would like to include in the payout and click the "Create Payout" button.
- Continue to the next page to verify the fees and information associated with each item on the payout.
- When you are satisfied, click the "Print/Email" button and follow the directions.
Please be aware of the following:
- It can sometimes take a day from the time an auction closes until we get the information and can post it in your consignment account. So, if you run a payout report too soon after the close of an auction, you can miss picking up fees for the payout report. You can either wait until the fees populate or you can add them in manually when you send the report to your consignor.
- Sales will be retained on the consignor's payout report for a maximum of 6 months and cannot be removed in the meantime.
When you create a payout report for an item that has ended, the "Final Value Fee" field should be imported from eBay. The value that is imported into the "Final Value Field" is supposed to reflect the final value fees for all of the items sold. However, there are some variations in the data we get from eBay that makes it so these fields are not always filled in automatically, resulting in missing values. If you notice any missing values on a payout report, you can fill them in manually in order to ensure the report is accurate.