What Is Auto-Sync Quantity and How Does It Work?
What Is Auto-Sync Quantity?
When using Auctiva's Multi-Channel service, Auto-Synch Quantity will synchronize your listings' quantities across multiple marketplaces
How does Auto-Sync Quantity work?
Our system synchronizes quantities across channels based off of your listings' SKUs. If you choose to use Auto-Sync Quantity, our system will review all of your listings across all linked channels and will keep them in sync whenever an edit or sale occurs as long as the listings have matching SKUs. When you turn on Auto-Sync Quantity for the first time, you’ll be prompted to pick a channel. We’ll then use the quantities from the listings on that channel for the initial sync.
What if my listings do not have a SKU? Will I still be able to use Auto-Sync Quantity?
Yes. If your listings do not contain SKUs, we’ll auto-generate them for you. To sync product quantities together, you simply need to give the listings' the same SKU. As Amazon does not allow SKU editing, we suggest you edit the SKU of your eBay listing, and give it the same SKU as the Amazon listing you want it to sync with. You can do this easily from your Auctiva Product Catalog. To sync product together, follow these steps:
Go to your Product Catalog in Auctiva
Locate the Amazon listing you want to sync, and copy the Amazon listing SKU.
Locate the eBay listing you want synced to that Amazon listing and click the title to edit the product.
Paste the SKU you copied from the Amazon listing into the SKU field.
You'll be prompted to "link" the listings together.
Verify this is the same product and then click to link the listings together.
Now your products have been linked together and the listings now contain the same SKU, which will allow you enable Auto-Synced Quantity for that product.
What is the difference between Auto-Sync Quantity and Allocated Quantity?
You’re in control of how your inventory is managed. You can either choose the Inventory Management setting “Auto-Sync Quantity” or “Allocated Quantity”. You can change your default Inventory Management preference at anytime here. Additionally, you can change this setting on a product by product basis. This allows you to set your default account preference to Allocated Quantity and gives you the ability to try out our Auto-Synced Quantity feature on a few products, or vise versa. Here’s the difference between the two:
Auto-Sync Quantity
If you enable Auto-Sync Quantity for your Auctiva Inventory Management, we’ll keep your multi-channel product quantities in sync, automatically, whenever a sale occurs. This gives you the ability to to expand your product reach, without the worry of overselling! Please note, for eBay Auto-Sync Quantity is only supported in eBay listings that are in a Fixed Price and Good til Canceled format. For Amazon, Auto-Synced Quantity is only supported in Amazon FBM (fulfilled by merchant) listings.
Allocated Quantity
If you enable Allocated Quantity for your Auctiva Inventory Management, that means you decide the quantity volume that’s allocated to each channel. Simply put, this setting means that you manage quantity values independently per channel and our system will not synchronize quantities.
How fast is quantity synchronized between channels?
The quantity synchronization occurs as soon as possible, generally taking 2-15 minutes to complete.
