How Can I Leave eBay Feedback Through Auctiva?

You can leave manual feedback by following these steps:

1. Hover your mouse over the "Sales" tab and click on the "All" link.

2. Check the boxes next to your sales for which you want to leave feedback.

3. Click the blue "Leave Feedback" button along the top of the page.

4. From there, you will find several ways to leave feedback for your buyers.  

To leave manual feedback in bulk after following steps 1 through 4:

a. Insert your default positive feedback message for your sales by selecting "Use Default:" from the "Select Bulk Feedback Message" drop-down menu in the "Select Bulk Feedback" section of the page.

b. Insert one of your cycled positive feedback messages for your sales by selecting "Use Cycled Feedback" from the "Select Bulk Feedback Message" drop-down menu in the "Select Bulk Feedback" section of the page.

c. Insert one of your saved positive feedback messages for your sales by selecting from your available saved feedback messages that are displayed in the "Select Bulk Feedback Message" drop-down menu in the "Select Bulk Feedback" section of the page.

To leave manual feedback individually after following steps 1 through 4:

a. Leave a new and unique message for each sale by selecting "Leave Custom Feedback" from the provided drop-down menu and typing your message in the provided box.

b. Insert one of your saved positive feedback messages for each sale by selecting the desired one from your available saved feedback messages in the provided drop-down menu.

If you need to make changes to any of your feedback messages during this process, simply click the "Edit/Manage Feedback Messages" link at the bottom right of the page to be redirected to your Feedback settings.

To set your account to automatically send feedback please view this tutorial:

https://www.auctiva.com/help/tutorial.aspx?id=auto-feedback&faq=1

To use default and cycled feedback messages:

You can configure one positive feedback message to be your default message. You can then use this default message each time you leave feedback. Or, you can choose multiple positive feedback messages to be your cycled messages.

Once you have set them up, you can use your cycled messages when giving feedback in bulk from your Sales page. Choose multiple transactions to leave feedback on, click the blue "Leave Feedback" button along the top of the page and select "Use Cycled Feedback" from the provided drop down menu. Your cycled messages will then be automatically inserted in a cycle into the feedback section.

Default and cycled messages are only available for positive feedback.