How Can I See My Current Plan Details, Change My Plan, and/or View My Invoices?

How Can I See My Current Plan Details?

To see the details of your current plan first log in to your Auctiva account. Then go here: https://www.auctiva.com/account/status.aspx

How Can I Change My Plan?

To change your Auctiva plan first log in to your Auctiva account and then go here: https://www.auctiva.com/about/AuctivaPricing.aspx. At the top of the page select whether you would like a Multi-Channel plan (used by sellers that are selling on both eBay US and Amazon US) or an eBay Only plan (used by sellers that are selling on eBay US, eBay UK, eBay Australia, eBay Canada, and/or eBay Germany). Then select whether you would like to pay monthly, every year, every 2 years, or every 3 years. Then click the "Select" button for the new plan that you would like.

How Can I View My Invoices?

To view your invoices first log in to your Auctiva account. Then go here: https://www.auctiva.com/account/viewinvoice.aspx. You can select which invoice to view using the drop-down box at the top of the page. If you have an open invoice with a payment due you can make a payment on the invoice using the link near the bottom of the page.